eGain Corporation - Common Stock (EGAN)

Intelligent Virtual Agent brings trusted knowledge to every customer conversation

Embedded AI knowledge, case summarization, and KCS workflows support where agents already work, so teams resolve cases faster

New Agentic Studio capability reduces handle time, improves first contact resolution, and lowers service costs for complex customer requests

Enterprises now have a systematic way to test, monitor, and improve AI answer quality before issues reach customers

LONDON, April 30, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leader in AI-powered knowledge management for enterprise customer service, today announces it has been named a finalist in two categories at the National AI Awards 2026: Best AI Platform and Infrastructure and AI in Marketing and Customer Experience. Winners will be announced online on 9 June, with celebrations hosted on 10 June at The AI Summit London.

SUNNYVALE, Calif., April 07, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced new enterprise AI platform connectors that integrate Microsoft Copilot, Anthropic Claude, Google Gemini CLI, and Cursor with eGain AI Knowledge Hub, the company’s AI-powered knowledge management platform. The connectors allow organizations to ground these AI platforms in a single, governed knowledge source, so every AI model, agent, and agentic developer environment can use accurate, up-to-date knowledge rather than fragmented and outdated sources.

Customer Experience and AI Innovation Leader Joins eGain to Accelerate Knowledge Automation Vision

SUNNYVALE, Calif., March 25, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced the eGain AI Knowledge Suite for Retail Banking, a new solution designed to help community banks, regional banks, and credit unions increase revenue, improve customer satisfaction, boost frontline productivity, and strengthen regulatory compliance.

Trusted knowledge and AI-powered actions now available across leading UCaaS and CCaaS platforms

New Edition Features Dedicated Chapter on GenAI Best Practices and Real-World Success Stories Showing 5X Knowledge Creation Acceleration and 6X Search Success Improvement

Partnership with Current Connections, Sandler Partners Facilitates Selection

Two-Day Event Features Global 2000 Customer Success Stories, Product Innovations, and Hands-On Workshops on Delivering Trusted AI at Scale

Integrated solution brings eGain's trusted agentic capabilities to Webex Contact Center customers, enabling real-time conversational guidance and interaction intelligence

Leading Oregon-based credit union scales eGain adoption to power member service excellence and sales enablement through upcoming merger and growth

SUNNYVALE, Calif., Jan. 13, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that SELCO Community Credit Union has selected the eGain AI Knowledge Hub and AI Agent software to modernize its enterprise knowledge management and empower employees across the organization.

SUNNYVALE, Calif., Dec. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today announced that Achmea, one of Europe's largest cooperative insurance and financial services groups, has selected the eGain AI Knowledge Hub™ and AI Agent software to modernize knowledge management and accelerate its transformation into a Digital Insurer.

SUNNYVALE, Calif., Nov. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that OCCU || Oregon Community Credit Union has selected the eGain AI Knowledge Hub and AI Agent software to enhance its service delivery and member experience.

Secure, Composable, High-Performance Platform Empowers Developers to Deliver Cutting-Edge AI Knowledge Solutions for CX at Scale

eGain AI Knowledge Hub™ automates manual knowledge management processes with AI, speeding up time to business value

Hybrid AI Solution Combines Trusted Knowledge with Deterministic Reasoning to Deliver Reliable, Consistent Customer Experiences Across All Channels

More than 11,000 Americans turn 65 every day, with over half of the entire workforce planning to retire in the next five years. A new survey from APQC explores this phenomenon—dubbed the “Great Retirement”—and its potential impact on businesses.

Seasoned executive brings years of experience driving growth through data-driven marketing strategies at Adobe, ServiceNow, eBay, and McKinsey

SUNNYVALE, Calif., June 03, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI knowledge platform for service, today announced the findings of a first-of-its-kind survey on the state of AI in 2025. Conducted by Enterprise AI/KMWorld in Spring 2025, the findings were compiled from the responses of 316 executives, knowledge managers and practitioners worldwide.

Empowers human agents with real-time guidance in the flow of customer conversations

Evaluation based on Completeness of Vision and Ability to Execute