Articles from ZS

ZS, a global management consulting and technology firm, announced today the acquisition of Torrent Consulting, a Salesforce consulting partner who specializes in multi-cloud implementations of Health Cloud, Life Sciences Cloud and Agentforce. This acquisition will leverage ZS’s strength in healthcare, data and AI with Torrent Consulting’s Salesforce capabilities, enabling more precise, repeatable and scalable personalized experiences for patients and providers.

ZS announced the continued expansion of its partnership with Salesforce to offer consulting and implementation services for Agentforce, Salesforce’s digital labor platform. With a focus on AI to help companies solve commercialization and go-to-market challenges, ZS helps clients implement and manage evolving workforces in which humans and AI agents complement each other to drive business value in sectors including pharma, healthcare, medtech, travel and retail.

ZS is pleased to announce its recognition as the Databricks Life Sciences Partner of the Year for 2025. Presented at the annual Data + AI Summit, the award celebrates ZS’s efforts to help life sciences firms produce faster insights, improve data management and reduce infrastructure costs.

ZS, a leading global management consulting and technology firm specializing in AI-driven solutions, has been recognized as a Leader in The Forrester Wave™: Customer Analytics Services, Q2 2025.

ZS, a leading global management consulting and technology firm specializing in AI-driven solutions, today announced a platform partnership with Cerebras Systems, the pioneer in accelerating generative AI. This collaboration integrates Cerebras’ CS-3 systems directly into ZS’s MAX.AI platform—creating an ultra-high-performance environment for fine-tuning, training and deploying large language models (LLMs) and agentic AI solutions.

ZS is pleased to announce it has achieved two new Amazon Web Services (AWS) competencies: the AWS Generative AI Competency and the AWS Travel and Hospitality Consulting Competency. The AWS Competency Program aims to assist customers in connecting with AWS Partners who possess extensive knowledge and technical expertise in using AWS technologies and best practices to adopt generative artificial intelligence (generative AI). These AWS Partners facilitate the seamless integration and deployment of AWS-based solutions to meet the unique needs of all customers, from startups to global enterprises.

ZS, a global management consulting and technology firm, announced today it has acquired Digital Additive, a leading Salesforce digital marketing agency that specializes in helping businesses leverage the Salesforce Marketing Cloud ecosystem to build data-driven, personalized marketing campaigns and deliver impactful results. Now, together with Digital Additive, ZS has strengthened its end-to-end customer engagement capabilities, including digital data and analytics, customer orchestration and marketing activation.

Given strong client adoption of its cloud-based platforms and products, ZS, a global management consulting and technology firm, announced today the launch of a dedicated ZS Platform and Products business unit formed to speed further innovation and expansion of its software-as-a-service (SaaS) offerings. Since introducing SaaS products over a decade ago, ZS has made strong investments in its analytics platforms, AI tools and cloud technology. ZS’s SaaS advancements have produced actionable insights for clients in industries ranging from life sciences to technology, food and beverage, travel and hospitality.

ZS, a global management consulting and technology firm, announced today the launch of the AI-powered ZAIDYN™ Connected Health solution, part of the ZAIDYN by ZS platform. ZAIDYN Connected Health helps pharmaceutical companies, healthcare providers and payers innovate so they can understand unmet needs, better engage with patients and improve health outcomes. In an evolving healthcare ecosystem, it’s vital for these entities to have intelligence they can trust.

ZS, a global management consulting and technology firm, announced today it was named a Strong Performer in The Forrester Wave™: Customer Analytics Service Providers, Q2 2023. It’s the first time ZS has been recognized in a Forrester report that evaluated customer analytics service providers.

Triumph Group, the world’s leading intimate apparel company, has signed a two-year partnership with ZS, a global management consulting and technology firm, to design and deliver personalized interventions for customer engagement by deploying Personalize.AI, ZS’s state-of-the-art, artificial-intelligence-driven, software-as-a-service product. Through this partnership, Triumph is harnessing the power of AI-enabled technologies to increase customer engagement and improve sales by understanding nuances in customer purchase behavior.

Global management consulting and technology firm ZS announced today it has entered into a definitive agreement to acquire Trials.ai, an intelligent study design company. The ZS | Trials.ai solution uses artificial intelligence (AI) to help clinical development teams design smarter studies, optimize the participant experience and deliver pharmaceutical therapies to market faster.

As ZS continues to help health plans evolve and transform, the firm announced today an investment in and partnership with Abacus Insights, a healthcare technology leader with a groundbreaking offering in data usability that rapidly accelerates the achievement of key health plan goals including efficiency, equity, health services and member outcomes.

The global professional services firm ZS announced today a new ZAIDYN by ZS advisory board consisting of executives across the healthcare, product and technology industries. ZAIDYN is an intelligent, cloud-based life sciences platform that brings together advanced digital capabilities for improved business and patient outcomes.

Global management consulting and technology firm ZS has announced the launch of ZAIDYN Clinical Development. The offering is the latest expansion of the platform ZAIDYN by ZS, designed to empower life sciences companies to digitally transform and scale customer engagement, field performance, analytics and—now—clinical development design and planning.

The global professional services firm ZS announced today it is making a multimillion-dollar investment in and partnering with Quartic.ai, an enterprise-scale AI platform that advances autonomous manufacturing. This partnership aims to improve how manufacturers in life sciences and healthcare use technology, data and artificial intelligence (AI) to speed up the launch of products and meet sustainability goals. ZS and Quartic will collaborate to help drive resilience, increase adoption of Industry 4.0 and improve predictive decision-making across manufacturing.

The global professional services firm ZS announced today that it has acquired Danish bioinformatics and systems biology company, Intomics. Founded in Copenhagen, Denmark in 2008, Intomics accelerates and optimizes pharmaceutical drug discovery and development by enabling complex analysis of biomedical data. The addition of renowned scientists to the ZS team will strengthen ZS’s focus on the discovery of new medicines for all.

The global professional services firm ZS announced today that it has entered into a strategic partnership through a supporting multimillion dollar investment in IgniteData, a U.K.-based digital health startup shaping the future of clinical research through its Archer technology.

Global professional services firm ZS has been selected by leading biopharmaceutical company Bristol Myers Squibb (BMS) (NYSE: BMY) to support its worldwide commercial analytics organization. This agreement builds on and expands the existing, successful partnership that BMS and ZS created in 2015.

ZS was recently named a Leader in R&D strategic consulting and a Major Player in R&D IT outsourcing (ITO) in two IDC MarketScape assessments that illuminate the competitive landscape for R&D consulting firms in the life sciences space.

Global professional services firm ZS today announced that Eli Lilly and Co. is implementing ZAIDYN™ Field Insights. Lilly chose the offering to help accelerate its commercial digital transformation, enhance customer engagement and to better anticipate customer needs in an evolving healthcare ecosystem.

Global professional services firm ZS has announced the launch of ZAIDYN by ZS—a platform for life sciences companies of all sizes to digitally transform and scale customer engagement, field performance, analytics and clinical capabilities.

ZS, a global professional services firm, has partnered with Veeva Systems to help field teams elevate the customer experience. Developed by ZS, the new integrated solution gives joint customers access to dynamic targeting and field suggestions from ZS VERSO Field Insights within Veeva CRM MyInsights.

Global professional services firm ZS today announced that Pratap Khedkar, head of the firm’s global biopharmaceuticals and healthcare ecosystem practices, has been elected to CEO by the firm’s leaders.